FA Q

How Do I Place An Order?​

Easy! You can place an order online using this website. Otherwise you can contact me either through the contact page on this website, via my Facebook page          or via email (mothercluckingcrafts@gmail.com) to place a more customised order or ask questions.



Payment & Shipping

Payment is done via this website.

All items are hand-made to order with turn-around being 2-5 business days from ordering to dispatch. All items are posted Royal Mail 1st Class Post to UK destinations only.  

All orders are to be paid up front before creation of the item begins.



Sizing

Kids Fit Sizes - Chest/Bust (Inches)
3-4 Years  20"- 26"

5-6 Years  26"- 28"

7-8 Years  28"- 30" 

9-11 Years  30"- 32"

12-13 Years  32"- 34"

14-15 Years  34"- 36"

Ladies Sizing Information:

Small  8-10

Medium  10-12

Large  14

Extra Large  16

2XL  18-20

Mens Sizing Information:

Small  35/37"

Medium  38/40"

Large  41/44"

Extra Large  44/46"

2XL  47/49"

Tote bags: 14 width x 16 height inches 

Tea Towels: 71 x 71cm

Custom Orders

Please contact me to have a custom order created. Choose the colour and style of the item, as well as what design and/or font you'd like on it. I have a variety of colours of vinyl for you to choose from. Other colours can be ordered but will take longer to receive. 

Returns & Refunds

In the event that you are not completely satisfied with your order, you have 30 days to return the goods. Please contact me via email (mothercluckingcrafts@gmail.com) to arrange this.

Please keep in mind that any item sent for a full refund must be delivered in unused or unworn and in the same condition as you received it, with the tags still on the product.

Please ensure you complete and include the returns form with the product. A copy can be printed here. 

In the event an item is received broken or damaged, then you will be given a full refund or I'm happy to exchange the item for another item of same or similar value.

Please note that it is the customer who is responsible for return postage fees and we cannot take responsibility for the delivery time or loss of a returned package, so I recommend using tracking numbers to ensure your package is returned to us.

Thank you for shopping with me!

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